Office of the Municipal Health Officer

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Go to the admission table for consultation

Retrieve old record for old patients. Prepare new folder for new patients. Take note of the medical history of patients and record on the Individual Treatment Record (ITR)

5-10 minutes

Josue M. Abrenica/

Raquel Maerina/

Casual on Duty/

BHW on Duty

Record of medical examination, if any

2

^nd

Wait for patients’ assigned number to be called then proceed to physician

Diagnose the patient. Prescribe appropriate medicine and give medical advise

10-20 minutes

Dr. Gloria A. Liberato

Contractual Consultant

Individual Treatment Record

3

^rd

Proceed to the medicine section and get the prescribed medicines, if available

Dispense medicines and give further instructions

10 minutes

TOTAL: 40 minutes

Florida Magno/

Freddie Velasco

Physician Prescription

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Go to the admission table for consultation

Retrieve old record for old patients. Prepare new folder for new patients. Take note of the medical history of patients, and record on the Individual Treatment Record (ITR)

5-10 minutes

Josue M. Abrenica/

Raquel Maerina/

Casual on Duty/

BHW on Duty

Record of medical examination, if any

2

^nd

Wait for patients’ assigned number to be called then proceed to physician

Diagnose the patient. Instruct the patient to undergo sputum and chest x-ray examination

10-20 minutes

Dr. Gloria A. Liberato

Contractual Consultant

3

^rd

Proceed to Laboratory

 Collect and examine sputum specimen. Evaluate chest x-ray result

20 minutes

Robert T. Fabro

4

^th

Get laboratory result and go back to PHN / RHM

If sputum is (+) for AFB, enroll patient and issue NTP identification card. Give patient info-education on PTB & DOTS. Issue initial TB drug to RHM in charge of patient or treatment partner.

If sputum is (- ) for AFB but w/ PTB CXR, then refer to TBDC.

15 minutes

Josue M. Abrenica/

Raquel Maerina

Proceed to TBDC

Evaluate findings. Give recommendations.

2 weeks

TBDC Personnels, DAJPSMGH, Urdaneta City

5

^th

Get and submit to MHO/PHN the TBDC Results

Read TBDC recommendation and give appropriate management/medicine.

1 hour

TOTAL: 2 weeks, 2 hours and 5 minutes

Dr. Gloria A. Liberato/

Josue M. Abrenica/

Raquel Maerina

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Go to the admission table for consultation

Retrieve old record for old patients. Prepare new folder for new patients. Take note of the medical history of patients and record on the Individual Treatment Record (ITR)

5-10 minutes

BHW on Duty

Casual on Duty

Raquel Maerina

 2

^nd

 Wait for patients’ assigned number to be called then proceed to physician/midwife’s office

Get vital signs and abdominal palpations. Ask the patient on health problems. Give tetanus immunization, if required. Give the necessary recommendations.

15 minutes

TOTAL: 25 minutes

Raquel Maerina

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Go to the admission table for consultation

Retrieve old record for old patients. Prepare new folder for new patients. Take note of the medical history of patients and record on the Individual Treatment Record (ITR)

10-15 minutes

Josue M. Abrenica/

Raquel Maerina/

Casual on Duty/

BHW on Duty

 2

^nd

 Wait for patients’ assigned number to be called then proceed to midwife’s office

Get vital signs, evaluate patient, dispense appropriate contraceptive and give the necessary recommendations

15-20 minutes

TOTAL: 35 minutes

Josue M. Abrenica/

Raquel Maerina

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Go to the admission table for consultation

Retrieve old record for old patients. Prepare new folder for new patients. Take note of the medical history of patients, get vital signs and record on the Individual Treatment Record (ITR)

5-10 minutes

Josue M. Abrenica/

Raquel Maerina/

Casual on Duty/

BHW on Duty

 2

^nd

Submit child for assessment and immunization

Assess/Check status of the baby/child. Immunize the baby. Accomplish/ fill up record. Give instructions for next schedule of  immunization day

20 minutes

TOTAL: 30 minutes

Josue M. Abrenica/

Raquel Maerina

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Go to the admission table for consultation

Retrieve old record for old patients. Prepare new folder for new patients. Take note of the medical history of patients and  record on the Individual Treatment Record (ITR)

5-10 minutes

Josue M. Abrenica/

Raquel Maerina/

Casual on Duty/

BHW on Duty

 2

^nd

Wait for patients’ assigned number to be called then proceed to physician

Get vital signs and evaluate the patient on his/her illness

10 minutes

Dr. Gloria A. Liberato

3

^rd

Proceed to PHN to get medicines

 Enroll patient for multi-drug therapy and provide counseling. Give initial MDT Drugs and provide the necessary recommendations

30 minutes

TOTAL: 50 minutes

Josue M. Abrenica

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Proceed to the clinic of the Medical Technologist. Present laboratory requests

 Receive the presented request and give a short briefing on the service and some requirements

3 minutes

Robert T. Fabro

Lab-Request Form

 2

^nd

Client pays at the Municipal Treasury Office (MTO)

Issue Official Receipt

5 minutes

Lourdes Beltran/

Gladys Salazar/

Gloria Pulmano

3

^rd

Present the Official receipt to the Medical Technologist and wait for the result

Conduct laboratory tests. Examine the result of the tests conducted

15 minutes / test

Robert T. Fabro

Official Receipt

4

^th

Receive the result of the tests

Release the laboratory results and provide the necessary recommendations

2 minutes

TOTAL: 25 minutes

Robert T. Fabro

Casual on Duty

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Register for admission. Accomplish the admission slip

Retrieve old record for old patients. Prepare new folder for new patients. Take note of the dental history of patients & record. Get vital signs. Advise patients to take a rest (esp. 20 y/o above).

25 minutes

Ronald Peher

2

^nd

Proceed to the Dentist

Conduct Oral examination and give a short briefing on the service and some requirements. Accomplish Form-1 slip and issue to the patient

15 minutes

Dentist on Duty

3

^rd

Proceed to Municipal Treasury Office (MTO). Get a number from the machine and wait for the number to appear. Proceed to the cashier and present the slip. Pay the required fees.

Issue Official Receipt

15 minutes

Lourdes Beltran/

Gladys Salazar/

Gloria Pulmano

P 75.00 (oral 

         prophylaxis)

P 50.00/cavity (for  

         temporary filling)

P 75.00/cavity (for  

         permanent filling)

P 75.00 / tooth (tooth

          extraction)

4

^th

Present the Official Receipt to the Dental Clinic

Conduct the operations needed. Prescribe medicines

30-45 minutes

Dentist on Duty

5

^th

Proceed to medicine section and get the prescribed medicines, if available

Dispense medicines and provide the necessary recommendations

10 minutes

TOTAL: 1 hour and 50 minutes

Florida Magno/

Freddie Velasco

Dentist’s Prescription

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Present the Application for Business Permit to the Sanitary Inspector’s office.

Receive and instruct the client to undergo laboratory test

3-5 minutes

Rosie Sales

2

^nd

Present the specimen required

Examine the sample submitted. Issue health certificate card

30-40 minutes

Robert T. Fabro

3

^rd

Present the laboratory result and health certificate card

Type the information, sign and record on the logbook. Release the permit. Instruct the client to go to the Municipal Health Officer for his signature

10 minutes

TOTAL: 55 minutes

Rosie Sales

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Present the Application for Business Permit to the Sanitary Inspector’s office.

Receive, type the information, sign and record on the logbook. Release the permit. Instruct the client to go to the Municipal Health Officer for his signature

10 minutes

TOTAL: 10 minutes

Rosie Sales

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Present the Application for Business Permit to the Sanitary Inspector’s office.

Receive and verify the submitted documents. Set a schedule for ocular inspection

3 minutes

Rosie Sales

Business Application

2

^nd

Accompany the ocular inspector to the site

Conduct ocular inspection. Prepare inspection report. Record on the logbook

3 hours

Rosie Sales

3

^rd

Go back to the office of the Sanitary Inspector. Receive the Sanitary Permit

Release the permit. Instruct the client to go to the Municipal Health Officer for his signature

2 minutes

TOTAL: 3 hours and 5 minutes

Rosie Sales

Steps

Applicant / Client

Service Provider / Office Activity

Duration of Activity

(Under Normal Circumstances)

Person in charge

Required documents / Fees

1

^st

Present the Application for Business Permit to the Sanitary Inspector’s office.

Receive and instruct the client to undergo laboratory test

3 minutes

Rosie Sales

2

^nd

Present the specimen required

Examine the sample submitted. Issue health certificate card

15 minutes

Robert T. Fabro

3

^rd

Present the laboratory result and health certificate card

Set a schedule for ocular inspection

2 minutes

Rosie Sales

4

^th

Accompany the ocular inspector to the site

Conduct ocular inspection. Prepare inspection report. Record on the logbook

3 hours

Rosie Sales

5

^th

Go back to the office of the Sanitary Inspector. Receive the Sanitary Permit

Release the permit. Instruct the client to go to the Municipal Health Officer for his signature

2 minutes

TOTAL: 3 hours and 5 minutes

Rosie Sales